A major concern for organizations operating increasingly complex supply chains is to monitor the performance of their operations.

Some of the questions keeping supply chain managers awake at night are:

• Is my supply chain working as planned?
• Have the process improvements I implemented resulted in any benefits?
• Is the supply chain meeting its performance goals?
• How can I tie performance measurement with actual Supply Chain KPIs?

Harapa’s Collaborative Dashboard platform provides the right answers to these questions by offering not just a performance graphics screen but a complete business information system. The Monitoring platform provides easily customizable dashboard to show important business parameters like planned vs actual performance, supply chain trends, KPIs as well as SCOR metrics. The dashboard also allows creation of balanced scorecards to tie performance measurement to KPIs.

The dashboard allows for:

Performance Monitoring through configuring of events, alerts and metrics allowing users to view and control the various activities going on in the enterprise.

Performance Management aids in creation of custom reports and KPI Scorecards allowing users to compare continuously monitor strategic and operational performance against planned business goals.

Events and Alerts

A major part of improving supply chain visibility is to be informed of what is happening. It is often difficult for managers to keep track of every event that happens and make sense out of it. Critical events such as a potential stock out, supply chain disruption or a new customer order should be flagged as early as possible for quick actions. Many times a chain of events leads to a major problem but often cannot be identified earlier because of lack of a system to correlate such events.

Harapa’s Supply Chain Visibility solution combines the power of real time data collection with complex event processing to deliver intelligent updates to you. The platform ensures that the right user gets the right information at the right time enabling better decision making. Users can configure alerts and exceptions using a simplified and user friendly configuration utility. These alerts and exceptions can also be mapped to an organization’s business processes for better business process execution.